CareerPro AI Support

Help with resume ATS, cover letters, interviews, salary benchmarks, and LinkedIn.

Contact Us

Email: [email protected]

Phone: +1 (650) 861-9503

Response time: We respond to all inquiries within 24 hours during business days.

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Tell us about your job search or report an issue — we'll get back to you.

Frequently Asked Questions

How accurate is the ATS resume scoring?

Our ATS analyzer simulates how leading applicant tracking systems (Workday, Greenhouse, Lever, Taleo) parse and rank resumes. It scores formatting, keyword match against the job description, and structural cleanliness. Real ATS scoring varies by employer configuration — treat our score as a strong directional signal, not a guarantee of interview rate.

Are the salary benchmarks accurate?

Salary ranges are AI-generated based on role title, location, experience, and public benchmark data. They are estimates, not offers. Real compensation varies widely based on company size, industry, and individual negotiation. Cross-reference with Glassdoor, Levels.fyi, and Payscale.

Will my resume content be shared or used to train AI models?

No. Your resumes and job descriptions are private to your account. Anthropic processes the prompt content under their data-protection terms (no training on customer API data). See our Privacy Policy.

Can the AI guarantee me a job or interview?

No. CareerPro AI gives you stronger application materials and prep, but hiring outcomes depend on the employer, market, and your experience. We make no guarantees about callbacks, interviews, or offers.

Does the LinkedIn optimizer auto-post or modify my profile?

No. We never connect to or modify your LinkedIn profile. We generate optimized text and images that you copy and paste into LinkedIn yourself.

Can I cancel my subscription? Do you offer refunds?

Yes. Cancel anytime from your account — access continues until the end of the current billing period. We offer a 14-day money-back guarantee on first-time purchases.

How do I delete my account and resume data?

Email [email protected] from your account email and we’ll permanently delete your account within 7 business days.

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Disclaimer: Educational and informational only. Not professional career, employment, or immigration advice. Consult a licensed career counselor, recruiter, or attorney for decisions affecting your situation. Employment outcomes are never guaranteed.
CareerProAI is a product of Elite AI Holdings LLC, 2010 El Camino Real #2000, Santa Clara, CA 95050. We serve customers online, nationwide (US).
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